CUSTOMER SERVICE TRAINEE
SERVICE GROUP : SUPPORT GROUP
POSITION TYPE : CONTRACT (Renewable)
WORK DESCRIPTION:
- Meet and greet clients and customers;
- A warm and approachable manner;
- Provide outstanding customer service to improve customer satisfaction and relationship;
- To provide information about Penang Hill and its attractions to visitors;
- Crowd control and Queue management;
- Customer query management.
REQUIREMENTS:
- Minimum Diploma or professional qualification in Hospitality, Tourism, Customer Service, Marketing or related discipline. Fresh Graduates with higher qualification are encouraged to apply;
- Previous working experience in hotel or tourism related establishment will be an added advantage;
- Pleasant personality, outgoing and like meeting new people;
- Strong language proficiency in English, Bahasa Malaysia and Mandarin (both verbal and written is a must). Additional languages will be added advantage;
- Motivated and self-driven individual with a strong commitment to integrity, professionalism and teamwork;
- Passionate in customer service;
- Ability to work proactively and independently;
- Must be willing to work on shifts, weekends and public holidays.
*Only Shortlisted Candidate will be contacted
Submit your complete application to the stated address: -
PEJABAT PERBADANAN BUKIT BENDERA PULAU PINANG
TINGKAT 7, BANGUNAN PBBPP
JALAN STESEN BUKIT BENDERA
11500 PULAU PINANG
(ATTN.TO: CORPORATE MANAGEMENT SERVICE DIVISION)
TEL. NO.: 04-8288880 / 61 FAX NO.: 04-8288862
CARA MEMOHON
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