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Temuduga terbuka di FireFly Jun 2016. FireFly akan mengadakan temuduga terbuka bagi jawatan Officer Call Centre pada tarikh, hari, masa dan tempat seperti berikut :

JAWATAN : OFFICER CALL CENTRE

Date: 3 June 2016 (Friday)
Time: 9.00 am until 5.00 pm
Registration time: 8.30 am until 12.00 pm
Venue: FlyFirefly Sdn Bhd,
Lot R-01, 3rd Floor, Citta Mall,
No 1, Jalan PJU 1A/48,
PJU 1A, Ara Damansara,
47301 Petaling Jaya, Selangor

Temuduga Terbuka di FireFly

Key Accountabilities
To respond to airline customers inquiries
To provide airline customers with product and service information
To handle and resolve airline customer complaints
To drive sales for airline services/ products such as air tickets, holiday packages, etc.
To follow-up and arrange to deliver the airline services/ products at a satisfactory level

Job Requirements:
Minimum SPM or equivalent
Ability to speak fluently in Bahasa Malaysia and English
Ability to speak Mandarin is an added advantage
Pleasant, customer-service oriented and must have attention to detail
Ability to remain calm under pressure, communicate clearly and confidently, and follow-up on open cases
Customer-service experience with travel agencies or hospitality industry
Willing to work on rotating shift hours from 8am to 9pm, Public Holiday and Weekends

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