1. TELLER
Tarikh tutup permohonan 02 Julai 2016
Lokasi : Pahang
Sektor : Swasta
JOB DESCRIPTION
Principal Responsibilities:
- To handle internal/external customer enquiries, resolve customer problems and provide professional customer service.
- To handle maintenance and processing of routine daily/monthly activities (e.g data entry, cheque clearing transactions, etc.
- To manage and prepare monthly returns for submission in a timely and accurate manner.
- To perform other ad hoc duties as assigned;
- Maintain HSBC internal control standards. Implement and observe Group Compliance Policy.
- Maintain awareness of operational risk and minimize the likelihood of it occurring.
- Maintain and ensure due observance of HSBC Internal Control Standards, including the timely implementation of recommendations made by internal/external auditors and external regulators.
- Ensure awareness of compliance requirements and implementation of Group Compliance Policy.
- Maintain awareness of operational risk including its identification, assessment, mitigation and control, loss identification and reporting in accordance with Section 4 of the Group Operations.
Requirements:
- Minimum SPM qualification, preferably with higher secondary/ STPM/ "A" Level/ Diploma/ Pre -U qualification;
- Must be computer-savvy and proficient in Microsoft Office applications especially MS Word and Excel;
- Self-motivated and able to work independently with minimal supervision;
- Able to communicate well (both written and spoken) in English and Bahasa Malaysia;
- A good team player with the right attitude to be self-initiative, hardworking and adaptable to change;
- Must have excellent service attitude towards internal and external customers;
- Able to work under pressure.